Frequently Asked Questions
We provide the bike and the helmet. Check out the weather and choose proper clothes. You can have your own water bottle with you.
In chilly weather it is good to have lightweight headgear under the helmet. You can always ask from us about proper clothing for your ride.
As a rule of thumb your clothing is just right when standing outside for a minute makes you feel cold. When you start biking you will feel just right!
We will guide you how to operate a fatbike safely. If you have been riding a normal bicycle you are fine with fatbikes aswell. You must have a personal travel insurance to take part on our tours.
For cancellations, please inform email@example.com as soon as possible and refer to your booking number. Cancellation inquiry shall be made in writing within office hours in Finland. The requested cancellations are subject to the written approval of Outdoors Oulu.
Total cancellation costs:
– 3 days or longer prior to the tour date: flat cancellation fee 25,00 eur
– 3-1 days prior to the tour date: 50% of the total amount.
– less than 24 hours to tour start or no show: 100% of the total amount.
Online reservation cancellation handling fee is 25 € per reservation. The fee applies for any reservations booked and paid via Outdoors Oulu webshop.